I have the same question 7. Create a user account http: Modifications of the settings are at your own risk. I really need to use this adapter and i waste a day reading and trying every single solution found on google. Open the Hardware and Devices troubleshooter.

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Open the Hardware and Devices troubleshooter. Create a user account http: I hope this information is helpful. I have also installed the driver found in the link i have pasted in this post. I appreciate all your efforts in trying to fix the issue. Hello Cristian, Thank you for visiting Microsoft Community.

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This thread is locked. Unfortunately i have already tried before all of the suggestions that you mentioned and none of them worked.

Also, to diagnose the issue in new user account, I would suggest you to try and recreate the issue in new user account and check if that helps. In reply to Jayant Gupta’s post on April 21, If your computer is having problems with a recently installed device or other seial, try using the Hardware and Devices troubleshooter to fix the problem. Thank you very much for your fast reply.

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I have uninstalled all of the USB drivers and reinstalled them but the problem persists. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Windows cannot determine the settings for this device. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly. In reply to CristianPanaitescu’s post on April 21, I have the same question 7.

CristianPanaitescu Created on April 20, I really need to use this adapter and i waste a day reading and trying every single solution found on google. CristianPanaitescu Replied on April 21, I certainly understand your concern and really appreciate all your efforts in trying to fix seiral issue.

Jayant Gupta Replied on April 26, Sorry this didn’t help. Thanks for marking this as the answer. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Jayant Gupta Replied on April 21, How satisfied are you with this reply?

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In my device manager i am able to see now an “Unknown device” listed under the “Universal Serial Bus controllers” tab. Please ignore the steps that you have already tried. You can follow the question or vote as helpful, but you cannot reply to this thread.

Tell us about your experience with our site. As per the description, you are experiencing issue when trying to connect a USB to serial adapter and getting error message: How satisfied are you with this response?

Please do let us know if you need any further assistance, we will be glad to assist you. Modifications of the coolgezr are at your own risk.